Our Terms and Conditions apply to all purchases and sales of items offered here, and your purchase means you have accepted our Terms and Conditions of Sale in effect as of the date of purchase. We disclaim any other Terms and Conditions contained in any customer purchase order, order form, or otherwise unless expressly agreed to by us in writing. Purchase orders must be strictly in conformity with these Terms and Conditions; inconsistent or conflicting terms in any purchase order or sale acknowledgment are rejected and shall be controlled by these Terms and Conditions unless agreed to by the customers and “ToolPros.net” in a separate mutual writing. Additional terms are not binding unless agreed to by an officer of “ToolPros.net” in a separate writing. We reserve the right to decline fulfilling orders at our discretion.
Pricing & Charges
Wholesale: “ToolPros.net” sells its complete offering wholesale to business customers, while in some cases also serving individuals. Prices listed are wholesale, do not include freight, handling fees, taxes, and/or duties, and are subject to correction or change without notice.
Sales Tax: Customer is responsible for payment of all applicable state and local taxes, or for providing a valid sales tax exemption certificate. When placing an order, the customer is responsible for informing “ToolPros.net” if they are purchasing a product which they are not exempt from sales tax.
Product: Prices and charges in this website are effective immediately upon display and are subject to change without notice. All prices are quoted in U.S. dollars. We reserve the right to pass on any surcharges or impose purchase restrictions or limits at any time. Prices and availability may vary.
Charges: All orders are subject to applicable shipping, freight, taxes, and processing charges. Shipping charges for ground service on all stocking orders are determined by using a flat rate table that is based on the combined weight of all items on the order. There are no additional charges for split shipments on “ToolPros.net” stocking orders. This simplified table approach gives “ToolPros.net” The ability to quote freight at the time of the order. Flat table charges are intended to approximate “ToolPros.net’s ‘’average cost to process and ship a package of similar weight characteristics. In some cases, shipping charges may be less than or greater than “ToolPros.net’s’’ actual cost to process and ship.
Carrier Surcharges: Carriers may impose surcharges, which vary by carrier and may change at the carrier’s discretion. “ToolPros.net” will pass on the surcharge.
“ToolPros.net” has multiple payment/billing options.
“ToolPros.net” makes available certain payment processes through which you can provide payment information to us when you pay for your order (our “Authorized Payment Processes”). Examples of our Authorized Payment Processes include providing payment information by telephone, through our website checkout page, or using an established Electronic Data Interchange (EDI). “ToolPros.net” has implemented physical, technological, and administrative safeguards intended to protect the information that you provide using one of our Authorized Payment Processes. These safeguards include, for example, encryption of Internet communications. If you do not use an Authorized Payment Processes, and you submit payment information through some other method (such as via email or fax), then the safeguards provided by our Authorized Payment Processes will not protect your payment information, and you provide such information at your own risk. “ToolPros.net” expressly disclaims all responsibility regarding the collection, use, and protection of information that you do not submit through an Authorized Payment Process.
It is common for the lead times of “ToolPros.net” products to exceed the authorization period of the payment processor. Because of this, “ToolPros.net” captures all payments made by credit card and PayPal shortly after the order is processed.
For orders shipping within 1-2 business days, “ToolPros.net” captures payment immediately. For orders with lead times greater than 2 business days, “ToolPros.net” notifies the customer of the lead time, then captures payment 24 hours after notification.
Deliveries are made Monday through Friday, daytime hours only. Most orders are shipped DHL, TNT, FEDEX, UPS, EMS…, “ToolPros.net” also uses various carriers for different regions. Items that are drop shipped directly from manufacturers may take longer, so items ordered together may not always arrive in the same box or on the same day. All orders are shipped F.O.B. from “ToolPros’s” distribution facility or manufacturer’s facility for drop shipments. Title and risk of loss pass to customers on delivery to the common carrier or upon customer pickup. Orders placed on Fridays (after your local cut-off time), weekends, or holidays will be shipped on the next regular business day. Please check with your “ToolPros.net” sales representative for more information at order time.
Damaged or Lost Shipments
Check your order immediately upon arrival. All damages must be noted on the delivery receipt. All shortages and damages must be called into Tool Pros Supply Limited / email@example.com within 7 calendar days.
General Merchandise Warranty: Except as otherwise stated, the only warranties applying to materials sold are those, if any, specifically provided by the manufacturer to be honored by the manufacturer. Items marked Lifetime Warranty are subject to manufacturer’s warranty terms. EXCEPT AS SET FORTH HEREIN, “ToolPros.net” MAKES NO WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. “ToolPros.net” DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANSHIP, QUALITY, DURABILITY, SUITABILITY, OR NON-INFRINGEMENT INCLUDING WITHOUT LIMITATION IN THOSE INSTANCES WHERE CHANGES, ALTERATIONS OR MODIFICATIONS ARE MADE IN MATERIALS AT THE REQUEST OR INSTRUCTION OF THE CUSTOMER, AND THE CUSTOMER AGREES NOT TO CLAIM OR COMMENCE SUIT AGAINST BASED ON ANY SUCH DISCLAIMED WARRANTIES OR SUCH MANUFACTURER’S WARRANTIES. OUR OBLIGATION IS LIMITED ONLY TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS OR, AT OUR SOLE OPTION, TO REFUND THE PURCHASE PRICE. A full refund will be given, subject to our Q.A. inspection, for any defective item returned to us and received by us within 30 days of the date of shipment in its original packaging.
Manufacturer’s Responsibility: The customer recognizes that “ToolPros.net” is a distributor and not a manufacturer, fabricator, or packager, and all applicable product specifications, representations, and warranties are solely those of the fabricator, manufacturer or packager of the products sold. “ToolPros.net’s’’ liability hereunder for any claim of loss or damage of any kind whatsoever by the customer arising from a breach of any such specifications, representations or warranties by the manufacturer, fabricator or packager shall be limited to reimbursement of the price paid for the specific item sold, and other than such reimbursement, as between the customer and “ToolPros.net”, the customer’s sole and exclusive recourse for such loss or damage is to the manufacturer, fabricator or packager of the products. The customer waives any right of set-off or cover under the Uniform Commercial Code or otherwise.
Limited Liability: IN NO EVENT SHALL “ToolPros.net” BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, HOWEVER, CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF THE PURCHASE, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED OPPORTUNITY OR PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. “ToolPros.net” shall not be responsible for computer or electronic interruptions, mechanical or electrical breakdowns, strikes, labor slowdowns, war, terrorism, riots, severe weather conditions, natural disasters, acts of God or any other forces beyond the reasonable control of “ToolPros.net”, shipments and other non-scheduled carriers, branch shipments (due to earlier pickups), back-ordered items, replacement orders, new accounts (first-order), orders requiring credit review, and supplier manufacturing deficiencies.
The value of the defective product or material is our only liability. All specifications and technical data have been supplied by the manufacturer and are listed only as a convenience. We do not warrant or represent that the merchandise complies with the provisions of any law, particularly the Walsh-Healey Public Contracts Act, and the Occupational Safety and Health Act of 1970, and regulations promulgated thereunder unless the manufacturer so warrants.
Returns & Repairs
Except as otherwise provided, no material will be accepted for return after 30 days from the date of shipment. To return merchandise, you must E-MAIL us for a Return Authorization at SALES@TOOLPROS.NET or fill out our online return form. No returns will be accepted without a Return Authorization. Include with your return a copy of your invoice or packing slip. All merchandise must be returned in its original packaging and condition. Any claims for discrepancies in shipment must be made within 7 days of receipt of merchandise. C.O.D. returns will not be accepted. Shipping charges for returned items must be prepaid. No return of altered or etched items. A re-stocking charge may be applied.
Cut-to-Length Products / Customization
Because of the special nature of the products, we will be glad to cut products to length per your specifications. We reserve the right to charge a service fee for difficult or multiple cuts per item. Cut-to-length products, however, are considered final sale, and may not be returned for credit.
Export Controls / LAWS
“ToolPros.net” products and services, including user manuals and software, are subject to the People’s Republic of China export control laws, regulations, and administrative policies.